Terms & Conditions

Ce document est uniquement disponible en anglais.

1. Working with us

At 352 Digital, we strive to provide quality services and work to satisfy our clients’ needs. These are the standard terms and conditions for website & application design, web & application development, website & application maintenance; corporate identity creation, graphic design (logos, brochures any other artwork), photo and video editing; social network account creation & social network content management; copy writing & proof reading; Google Adwords SEM/SEA, social network advertising, search engine optimisation; domain registration, domain management, domain recovery; brand protection, brand monitoring, online trademark protection; email, webhosting, DNS and SSL certificates and apply to all proposals and all work undertaken by 352 Digital for its clients in these or any other areas.

We have written our terms and conditions in plain English to make them clear and easy to read. Any services or related work we provide to or for you will be provided on the basis of these terms.

2. What do you and we agree to?

You have the capacity and authority to accept these terms on behalf of yourself, your company or your organisation. You will give us the materials and information we tell you we need to complete each project. You will do this when we ask and provide it in the formats we ask for. You will review our work, provide feedback and approval in a timely manner too. Deadlines work two ways, so you will also be bound by dates we set together. You also agree to stick to the payment schedule set out at the end of these terms.

We have the experience and ability to do everything we’ve agreed with you and we will do it all in a professional and timely manner. We will endeavour to meet every deadline that’s set or, if no deadline is agreed, then within a reasonable time. We will also maintain the confidentiality of everything you give us.

3. By using our services you accept these terms

By accepting a proposal from us or using our services, you accept these terms and you agree to comply with them. These terms and conditions replace all previous representations, understandings or agreements. Please read these terms carefully. We recommend that you print a copy of these terms for future reference.

4. We may make changes to these terms

We may amend these terms from time to time to reflect changes to our services, our users’ needs and our business priorities among other things. Every time you wish to use our services, please check these terms to ensure you understand the terms that apply at that time.

5. How do you and we work together?

5.1 Supply of materials

You must supply all materials and information required by us to complete the work in accordance with any agreed specification. These materials may include photographs, written copy, logos and other printed material. Where there is any delay in supplying these materials to us which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount.

Where you fail to supply materials, and that prevents the progress of the work, we have the right to stop work and invoice you for the balance of the contract.

5.2 Review

You will have plenty of opportunities to review our work and provide feedback. We will either share a Dropbox, Google Drive folder or another repository or development site with you and we will have regular contact by phone, email or other means.

5.3 Variations

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount and may charge for additional designs if you make a change to the original design specification.

Our website development phase is flexible and allows certain variations to the original specification. However work arising from any major deviation from the specification will be charged at the rate of 75€ per hour.

5.4 Approval

Once our work is completed, you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any of the work which has not been reported in writing to us as unsatisfactory within the 7-day review period will be deemed to have been approved. Once approved, or deemed approved, work cannot subsequently be rejected and the contract will be deemed to have been completed and the balance of the project price will become due.

5.5 Rejected work

If you reject any of our work within the 7-day review period, or not approve subsequent work performed by us to remedy any points recorded as being unsatisfactory, and we, acting reasonably, consider that you have been unreasonable in any rejection of the work, we can elect to treat this contract as at an end and take measures to recover payment for the completed work.

6. Testing

6.1 Browser testing

Browser testing means ensuring that a person’s experience of a design is appropriate to the capabilities of that browser or device.

We test our work in current versions of major desktop browsers including those made by Apple (Safari), Google (Chrome), Mozilla (Firefox), Brave Software (Brave) and Opera Software AS (Opera). We won’t test in other older browsers unless we agreed separately. If you need an enhanced design for an older browser, we can provide a separate estimate for that.

6.2 Mobile browser testing

Testing using popular smaller screen devices is essential in ensuring that a person’s experience of a design is appropriate to the capabilities of the device they’re using. We test our designs in:

  • iOS: Safari and Google Chrome
  • Android: Google Chrome

We won’t test in other mobile browsers unless we agreed separately. If you need us to test using these, we can provide a separate estimate.

7. Search engine optimisation (SEO)

All website designed by us are search engine friendly. However we do not guarantee any specific position in search engine results for your website. We perform search engine optimisation according to current best practice at an additional cost.

8. Technical support

We will host and manage all matters relating to the availability of your website or services required by your mobile application.

We do not provide email hosting and so any issues arising from email should be addressed to your chosen email service provider.

9. Domain Names

When you ask us to purchase or manage domain names on your behalf, we assume the responsibly of technical management, payment and renewal of those domain names. To ensure their security, domains will be renewed for one year up to 30 days before expiry. We will invoice for the renewal of all your domains once per year. No refunds will be given for domains renewed if prior notice was not provided in written form 30 days before their expiry.

The loss, cancellation or otherwise of a domain brought about by non or late payment on your part is not our responsibility. We cannot be held responsible for deletion, suspension or interruption of domain availability of any kind brought about by the services you provide, emails you send or content on your website.

10. Social media management

When you ask us to help you promote your products or services through social media channels, we will honour the components of your chosen social media management package as long as payments are received in advance or as per any other pre-agreed billing schedule. If payment is not received on time, we will halt further work until this is rectified.

Where creation of social media accounts or signups for 3rd party services of any kind are required, you authorise you to accept the terms and conditions of their sites on your behalf.

11. Payment schedule

Unless agreed otherwise with you, we will require an advance payment for all services of 25% of the project estimate total before the work is started. We will require the remaining balance on completion of the work or when we release materials to you or your clients, whichever comes first.

If you ask us to incur any additional expenses necessary for completing work (such as domain names, special fonts, stock photography, etc.) then you agree to reimburse us in full.

We issue invoices electronically. All proposals are quoted in Euros unless otherwise stated.

You agree to pay all charges associated with transfers of funds. Our bank account details will be printed on our electronic invoice. We reserve the right to charge interest per month or part of a month on all overdue debts at the rate of 12% annually.

We’re sure you understand how important it is to a small business that you pay the invoices that we send you promptly.

Our payment terms are 20 days from the date of invoice by bank transfer. Accounts unpaid 20 days after the invoice date will be considered in default. If your account is in default, you may be liable to pay us reasonable expenses, including legal fees and costs for reminders and collection by third parties.

If you are in default and maintain any content on our web space, we may remove all that content from our web space. If we do so, you agree that we are not responsible for any loss of income or data incurred and you are still responsible for paying any outstanding charges. We reserve the right to withdraw all or part of our services in the case of late payment.

12. Our responsibility for loss or damage suffered by you

We will carry out our work in accordance with good industry practice and at the standard expected from a suitably qualified person with relevant experience. We can’t guarantee that our work will be error-free and so we can’t be liable to you or any other person for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.

Our liability to you will also be limited to the amount of fees paid for the project in question.

13. Intellectual property rights

Just to be clear, ‘intellectual property rights’ means all patents, rights to inventions, copyright (including rights in software) and related rights, trademarks, service marks, get up and trade names, internet domain names, rights to goodwill or to sue for passing off, rights in designs, database rights, rights in confidential information (including know-how) and any other intellectual property rights, in each case whether registered or unregistered and including all applications (or rights to apply) for, and renewals or extensions of, such rights and all similar or equivalent rights or forms of protection which subsist or shall subsist now or in the future in any part of the world.

First, you guarantee that all elements of text, images or other artwork you provide are either owned by you, or that you’ve permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a non-party that we’re using their intellectual property.

We guarantee that all elements of the work we deliver to you are either owned by us or we’ve obtained permission to provide them to you. When we provide text, images or other artwork to you, we agree to protect you from any claim by a third party that you’re using their intellectual property. Provided you’ve paid for the work and that this contract hasn’t been terminated, we will assign all intellectual property rights to you as follows:

You will own the website we design for you plus the visual elements that we create for it. We will give you source files and finished files and you should keep them somewhere safe as we’re not required to keep a copy. You own all intellectual property rights of text, images, site specification and data you provided, unless someone else owns them. You grant us the rights to publish and use such intellectual property rights and agree to indemnify us from any claims resulting from your failure to obtain proper permissions.

We will own any intellectual property rights we’ve developed before, or separately from this project and not paid for by you. We will own the unique combination of these elements that constitutes a complete design and we will license its use to you, exclusively and for the life of the website for this project only, unless we agree otherwise.

14. Displaying our work

We love to show off our work, so we reserve the right to display all aspects of our creative work, including sketches, work-in-progress designs and the completed project on our portfolio and in articles on websites, in magazine articles and in books.

15. Crediting our work

A link to 352 Digital will appear in either small type or by a small graphic at the bottom of your website. If a graphic is used, it will be designed to fit in with the overall site design. If you request that the credits be removed, we will apply a nominal fee of 10% of the total development charges. When total development charges are less than € 5,000, a fixed fee of € 500 will be applied.

16. General

We both agree that we will adhere to all relevant laws and regulations in relation to our activities under this contract and not cause the other to breach any relevant laws or regulations.

These terms and conditions need not be renewed. If for some reason one part of this contract becomes invalid, illegal or unenforceable, the remaining parts of it remain in place. This invalid, illegal or unenforceable part will be replaced by a mutually acceptable valid, legal and enforceable provision which comes closest to our intention underlying the invalid, illegal or unenforceable provision.

17. Termination

If you wish to terminate our services, you must request so in writing 30 days before the renewal of the service. Termination will be effective on receipt of that notice. E-mail or telephone requests for termination of services will not be honoured unless confirmed in writing. You will be invoiced for work completed to the date of first notice of cancellation for payment in full within 20 days.

18. Governing law and jurisdiction

This agreement is governed by Luxembourg law. You agree to submit to the non-exclusive jurisdiction of the courts of Luxembourg-City in connection with any dispute arising under these terms or in relation to any services we perform for you.

Privacy Policy

Ce document est uniquement disponible en anglais.

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors and service users.

1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. This policy also outlines your rights and obligations as a data subject.

1.3 The use of our site confirms your acceptance of cookies.

1.4 In this policy, “we”, “us” and “our” refer to 352 Digital Sàrl. For more information about us, see Section 12.

2. How we use your personal data

2.1 In this Section 2 we have set out:

(a) the general categories of personal data that we may process;

(b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;

(c) the purposes for which we may process personal data; and

(d) the legal bases of the processing.

2.2 We may process data about your use of our website and services (“usage data”). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is Google Analytics. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent OR our legitimate interests, namely monitoring and improving our website and services.

2.3 We may process the account data of our clients (“account data”). The account data may include your name and email address. The source of the account data is you or your employer. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.4 We may process your information included in your personal profile on our website (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at you request, to enter into such a contract.

2.5 We may process personal data of our clients that is provided in the course of the use of our services (“service data”). The service data may include your name, address, telephone number, email address, personal VAT number and employment details. The source of the service data is you or your employer. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.6 We may process information that you post for publication on our website or through our services (“publication data”). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

2.7 We may process information contained in any enquiry you submit to us regarding goods and/or services or an available job position (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent OR our legitimate interests, namely the proper administration of our website and business.

2.8 We may process information relating to our customer relationships, including customer contact information (“customer relationship data”). The customer relationship data may include your name, your employer, your job title or role, your contact details, and information contained in communications between us and you or your employer. The source of the customer relationship data is you or your employer. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers. The legal basis for this processing is consent OR our legitimate interests, namely the proper management of our customer relationships.

2.9 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through our website (“transaction data”). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business.

2.10 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent OR the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract OR our legitimate interests, namely the proper administration of our website and business.

2.11 We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users.

2.12 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

2.13 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

2.14 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

2.15 Please do not supply any other person’s personal data to us unless we prompt you to do so.

3. Providing your personal data to others

3.1 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

3.2 We may disclose any of your personal data to suppliers or subcontractors insofar as reasonably necessary to provide and maintain the services you use.

3.3 Financial transactions relating to our website and services are handled by our payment services providers, PayPal, Stripe, BGL BNP Paribas. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices on the links above.

3.4 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4. International transfers of your personal data

4.1 In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).

4.2 The hosting facilities for our website are situated in Luxembourg.

4.3 You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

5. Retaining and deleting personal data

5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.

5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.3 We will retain your personal data as follows:

(a) Personal data will be retained for a minimum period of 1 month following receipt, and for no maximum period.

5.4 In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will determine the period of retention based on the following criteria:

(a) the period of retention of personal data will be determined based on legitimate interests namely the proper administration of our website and business and communications with users.

5.5 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

5.6 Other than that we may securely delete your personal data after the expiry of the retention period or when it is no longer required for the proper administration of our website and business and communications with users.

6. Amendments

6.1 We may update this policy from time to time by publishing a new version on our website.

6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

6.3 We may notify you of significant changes to this policy by email.

7. Your rights

7.1 In this Section 7, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

7.2 Your principal rights under data protection law are:

(a) the right to access;

(b) the right to rectification;

(c) the right to erasure;

(d) the right to restrict processing;

(e) the right to object to processing;

(f) the right to data portability;

(g) the right to complain to a supervisory authority; and

(h) the right to withdraw consent.

7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. Requests for personal data should be made in writing and sent to our registered address.

7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

7.10 To the extent that the legal basis for our processing of your personal data is:

(a) consent; or

(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

7.13 You may exercise any of your rights in relation to your personal data by written notice to us.

8. About cookies

8.1 We use cookies on our website. Cookies are strictly necessary for the provision of our website and services. Your use of our website constitutes your consent to our use of cookies.

8.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

8.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

8.4 The cookies we use do not contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

9. Cookies that we use

9.1 We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website.

(b) status – we use cookies to help us to determine if you are logged into our website.

(c) personalisation – we use cookies to store information about your language preferences and to personalise the website for you.

(d) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.

(e) advertising – we may use cookies to help us to display advertisements that will be relevant to you.

(f) analysis – we use cookies to help us to analyse the use and performance of our website and services.

(g) cookie consent – we use cookies [to store your preferences in relation to the use of cookies more generally.

10. Cookies used by our service providers

10.1 Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

10.2 We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.

10.3 We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.

10.4 We use Facebook Pixel to analyse our Facebook advertising campaigns. This service uses cookies track conversions from Facebook ads, optimise ads based on collected data, build targeted audiences for future ads, and remarket to qualified leads. You can view the privacy policy of this service provider at https://www.facebook.com/policy.php.

11. Managing cookies

11.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);

(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);

(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);

(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);

(e) https://support.apple.com/kb/PH21411 (Safari); and

(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

11.2 Blocking all cookies will have a negative impact upon the usability of many websites.

11.3 If you block cookies, you will not be able to use all the features on our website.

12. Our details

12.1 This website is owned and operated by 352 Digital S.à r.l.

12.2 We are registered in Luxembourg under RCS number B212612, and our registered office is at 25A, boulevard Royal, L-2449 Luxembourg.

12.3 Our principal place of business is at 25A, boulevard Royal, L-2449 Luxembourg.

12.4 You can contact us:

(a) by post, to the postal address given above;

(b) using our website contact form;

(c) by telephone, on the contact number published on our website from time to time; or

(d) by email, using the email address published on our website from time to time.

(e) using the contact details provided by the 352 Digital representatives assigned to you.

13. Data protection officer

13.1 For all data protection questions, please contact us at: [email protected]

14 Disclaimer regarding other websites

14.1 352 Digital S.à.r.l does not take responsibility of the content of external websites linked from any of our services.

352 Digital Logo